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Privacy Policy

Last Updated: April 04, 2026

At Elevate Digital YYC, we value the trust you place in us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Alberta Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information necessary to provide high-end web design and SEO services. This includes:

  • Contact Information: Name, business email, and phone numbers collected via our Contact Form.

  • Technical & Usage Data: IP addresses and site behavior collected via cookies to help us optimize your "digital landscape."

  • Client Project Data: Details about your business operations, current web assets, and SEO goals provided during consultations.

2. Purpose and Consent

We only collect and use information for purposes that a reasonable person would consider appropriate under the circumstances.

  • Implied Consent: When you contact us for a quote, we assume implied consent to use that info to respond.

  • Express Consent: For marketing newsletters or SEO reporting subscriptions, we will ask for your explicit "opt-in" in compliance with Canada’s Anti-Spam Legislation (CASL).

3. Service Providers Outside Canada (Alberta Requirement)

To provide our services, we may use third-party providers (such as Odoo for hosting or Google Analytics for SEO tracking) that may store or process data on servers located outside of Canada (primarily in the United States).

Notice: Information processed in other jurisdictions may be subject to the laws of those countries. You may contact our Privacy Officer (details below) for more information on our policies regarding international service providers.

4. Data Security & Breach Notification

We implement industry-standard safeguards to protect your data from unauthorized access. Under Alberta law, if a privacy breach occurs that poses a real risk of significant harm to individuals, we are required by law to notify the Office of the Information and Privacy Commissioner (OIPC) of Alberta and the affected individuals without unreasonable delay.

5. Your Rights

Under PIPA and PIPEDA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccuracies in your data.

  • Withdrawal: Withdraw your consent for us to use your data at any time (subject to legal or contractual restrictions).

6. Contact Our Privacy Officer

If you have questions about this policy or wish to exercise your rights, please contact our designated Privacy Officer:

Privacy Officer Elevate Digital YYC Calgary, Alberta Email: info@EDYYC.com Phone: +1 587-581-9658

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.